Hyundai’s Response to COVID-19

Always there, wherever the journey takes us.

Making things better for everyone is what we do at Hyundai. So when the pandemic hit, we found many ways to help protect our future and current owners, team members and vulnerable kids in the community from the uncertainties brought on by COVID-19.

Buy your Hyundai online.⁠

During COVID-19, the Hyundai Click to Buy program provided a simple, safe and convenient way to find and purchase a new Hyundai without leaving the comfort of your home. ⁠

Try Click to Buy⁠

Hyundai Hope On Wheels supports testing with $4 million⁠.⁠

This effort supported COVID-19 On-site Testing Centers at 22 children’s hospitals in the U.S. ⁠

A clean customer experience.⁠

Hyundai Clean Assurance provided new guidelines for dealerships and service facility visits across the country to help safeguard everyone’s health. These high standards included new cleaning rules, social distancing measures and dealer training. ⁠

Thank you, First Responders.⁠

We love our first responders and medical professionals. We were happy to recognize their tireless efforts during the challenging times of COVID. We showed our appreciation with special offers to hospital employees and healthcare professionals through our First Responders vehicle purchase program. ⁠

Taking care of our family

Beginning May 26, 2020, Hyundai took substantial steps to protect the safety, health and well-being of our employees, customers, business partners and the communities where we do business.

Read the press release⁠

Hyundai U.S. Dealerships

More than 95% of all Hyundai dealers offered digital retailing and most delivered new vehicles to customers’ homes

Almost all of Hyundai dealers picked up and dropped off the customers’ vehicles for service and repair

Electronic signature authorization for repair approvals and digital communication between the dealer and customer

Regular communications with dealerships and provided the CDC’s recommendations for preventative measures businesses should take to keep their employees and customers safe

Additional cleaning of dealer facilities and Hyundai vehicles in for service

Provided dealerships with a variety of financial assistance

Deferred floorplan interest, increased incentives and other accommodations for dealers who finance their floorplan with Hyundai Motor Finance

Dealerships closely monitored the situation in their local communities and acting accordingly based on state, county and city ordinances

Many dealerships provided support in their local communities, including for healthcare workers serving on the front lines of the COVID-19 response

Hyundai Motor Manufacturing Alabama (HMMA)

Implemented extensive protocols to provide safe, secure and sanitized workspaces for all team members
- These proactive measures included pre-screening for temperature; physical distancing guidelines in workstations and break areas; staggered shifts; expanding existing cleaning protocols and health and safety communication materials

HMMA initially suspended production on March 18, 2020, and resumed production May 4, 2020.

Suspended public tours

As part of the Hyundai Hope On Wheels® test donation, HMMA provided 10,000 COVID-19 RT-PCR tests developed by Seegene to Montgomery and surrounding counties

Donated 450 boxed lunches to nurses, emergency room teams, and intensive care unit teams at Jackson Hospital in Montgomery, Baptist Hospital in Montgomery (South/East), and Baptist Hospital in Prattville on April 9, April 14, and April 16

Hyundai Motor America

All employees worked from home in compliance with California Governor Gavin Newsom’s “Safer at Home” order. The Hyundai National Headquarters building in Fountain Valley was closed.

Suspended all travel

Provided all full-time employees up to 10 extra days of paid time off for those directly impacted by the coronavirus

Offered short term vehicle leases for employees with college students who could benefit from temporary transportation while they are home during school closures